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Remote Support Call Rampart

RAMPART REMOTE SUPPORT

Get help without bringing your computer in.

A Rampart technician can securely connect to your computer to diagnose and resolve many issues while you remain in control.

Start a one-time session Call 918-394-5100

ONE-TIME HELP

Start with the session page.

If a Rampart technician gave you a session code or asked you to join a support session, open the secure ScreenConnect page and follow their instructions.

Open Rampart Remote Support
  1. 1
    Call Rampart

    Confirm the issue and the correct remote-support option.

  2. 2
    Open or download

    Use the session page or the installer your technician requests.

  3. 3
    Approve the connection

    Follow the prompts while the technician helps with your computer.

REMOTE DOWNLOADS

Choose the installer your technician requested.

These downloads are for Rampart Computers customers. If you are unsure which option to use, call before installing.

Windows support agent

Download the Rampart ScreenConnect agent for a Windows computer.

Download for Windows

Mac support agent

Download the Rampart ScreenConnect package for macOS.

Download for Mac

Mac / Linux shell installer

Download the shell installer when a Rampart technician directs you to use it.

Download .sh file

Already working with Rampart? Keep your technician on the phone while you complete the download and connection steps.